Refund policy

Return & Refund Policy

All sales are final. As a small, one-woman shop, I'm not currently able to accept returns or offer refunds for change-of-mind purchases.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or isn't what you ordered, please reach out within 7 days of delivery. I'll make it right with a free replacement or exchange, no cost to you.

Size Exchanges (Apparel Only)

I offer size exchanges on apparel within 14 days of delivery. The item must be unworn and in original condition. The customer is responsible for return shipping costs.

Final Sale Items

Accessories (cup sleeves, stickers, bookmarks, notepads) and any custom or personalized items are final sale and not eligible for return or exchange.

How to Request an Exchange

Contact me at katie@localgirldesign.com within the applicable window above, including your order number and a photo if the item arrived damaged or incorrect.